Facebook in bottom 5% of customer-satisf...
Posted by amar in
Web Guide on 07 21st, 2010 |
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SAN FRANCISCO: Facebook Inc scored in the bottom 5 percent of a customer-satisfaction survey, below Internet rivals Google Inc. and Yahoo! Inc, as the social-networking site’s frequent changes rankled users.
Facebook received 64 on a 100-point scale, while Google scored 80 and Yahoo got 76, according...